Shipping policy

Shipping Policy

At Disong Designs, we aim to ensure a smooth and timely delivery experience for all our customers.

🚚 Shipping Coverage

We currently ship to:

• Kohima

• Dimapur

• All Northeastern states

• The rest of India

⏳ Processing & Delivery Time

• Orders are typically processed within 1–2 working days.

• Once dispatched, delivery usually takes 3–5 working days, depending on the destination and courier service.

🎁 Free Shipping

We offer free shipping on all orders above ₹2,000.

📦 Packaging & Handling

Each item is carefully packed to ensure it reaches you in perfect condition. If your package appears damaged or tampered with on arrival, please take photos and videos immediately and contact us.

📮 Responsibility After Dispatch

Once your order has been handed over to our delivery partners, they are responsible for ensuring its safe and timely delivery. Disong Designs is not liable for any loss, delay, or damage that occurs during transit.

📬 Delivery Notifications

You’ll receive an update via email or SMS once your order is shipped, along with tracking information to monitor your delivery.